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Terms & Conditions

Shipping In India: The following general terms and conditions apply to the sale and shipment of all goods that you as a customer order from our online shop at www.thepriniv.com by telephone, fax, post or e-mail. We ship orders within 2 working days of receiving them. Our working days are Monday to Friday, excluding public holidays.
For items not in stock, it could take 2-6 weeks for the item to be dispatched. In all of these cases, we will keep you informed via email or call. On account of rise in COVID cases, there might be delays in pick-up and delivery-related operations due to different restrictions and curfews imposed.

International Shipping: For international shipments, the shipping and delivery costs are to be borne by the customer. There may be handling charges as well, since our products must go through airport clearance in India. These costs depend on the weight of the consignment as well as the country/zone of delivery; they will be indicated on the Checkout screen when you're completing the order on www.thepriniv.in.

Privacy Policy:

Welcome to www.thepriniv.com (the “Website”), owned by Ambika Industries , referred to as the “Company”, having its registered office at “Akshaya” 6/6, 5 th Main, Aramane Nagar, MSR Nagar, Bengaluru, Karnataka 560054. The Company is committed to respecting your online privacy and recognizes your need for appropriate protection and management of any information you share with the Company on the Website. This privacy policy explains how the Company will collect, use, share and process information in relation to the services provided on the Website.
 By accepting this Policy, you understand and agree to the collection, use, sharing and processing of personal information as described herein. If you provide the Company with personal information about someone else, you confirm that (a) such information is accurate and up-to-date; (b) such person is aware that you have provided their information; and (c) they consent to both the disclosure and the use/processing of their information in accordance with this Policy. This Policy applies to all the current and former visitors, users and others who access this Website.

Copyright and Trademark : Unless otherwise noted, all materials on this site are protected as the copyrights, trade dress, trademarks and/ or other intellectual properties owned by Ambika Industries. All rights not expressly granted are reserved.
Feedback and Submissions: You agree that you are and shall remain solely responsible for the contents of any submissions you make, and you will not submit material that is unlawful, defamatory, abusive or obscene. You agree that you will not submit anything to the site that will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s).
Customers:
Shipping and Returns:
We hope you are delighted with everything you buy from us, but we do understand that you may need to return things sometimes.
If you’re not happy with something you receive from us for any reason. We accept return requests within 48 hours of order placement on all our products except teethers, rattles of all kind and baby balls. etc. for reasons of hygiene. 
Please ensure products are kept in their original packaging.
In case you receive a damaged product, please send us an email with the photo of the product received and the Order ID to [email protected] within 48 hours of receiving the product.  We can offer you replacement, repair, or refund.
If you choose to get a replacement, we will pick up and replace the product free of cost.
If you choose to get a refund instead of a replacement for a defective/damaged product, it will be credited to your original method of payment within 7 working days.
If the product is repairable, we are happy to help you with that at no additional cost. You will need to bear only the cost of shipping the product to us and getting it shipped back to you after repairs are made. 
Secure Shopping:
You agree and undertake that you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.
​Ambika Industries accepts no liability for any errors or omissions, whether on behalf of itself or third parties. The address at which delivery of the products ordered by you should be correct and complete in all respects. Before placing an order you are advised to check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale included in the item’s description.
Product Pricing: 
Product prices listed on the website are current. While every care has been taken to label the products accurately, errors in data entry and updation may occur. Ambika Industries reserve the right to cancel the order in case a transaction has been made where the price indicated was not the correct price. In the rare event that happens, we will give a full refund of all money received from the customer.
Prices are subject to change without advance notice.

​All prices on this website are given in Indian Rupees. For international cards used on the site, the banks applicable exchange rate and charges will apply. We have no jurisdiction on this and any disputes or queries on exchange rates and bank charges need to be directed to the bank or institution that issued your card or payment instrument.
​All orders are acknowledged at current pricing. We will bill at price in effect at the time of receipt of money and raising of an invoice. You will be billed the prices prevalent during the invoicing of the products. Our products are liable for GST in India.

Security: Transactions on the website are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. Any information you enter when transacting with the web store is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties. This is an assurance that it follows the best security practices adopted by major online vendors where all payments are processed in real- time for your security and immediate peace of mind. Credit card and Debit card information is not stored by us and is not taken by us. This information is taken directly by the payment gateway provided who is authorized and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.
Disclaimer: “We as a Online Retailer shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the pre-set limit mutually agreed by us with our acquiring bank from time to time”. Thank you for visiting www.thepriniv.com

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